Track Your Order

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from Contact@luminesceproductsllc.com with your tracking number included in it. Depending on the product ordered, the email could take up to 3 business days to be sent. Once you receive the email, enter your tracking number below to easily check on your delivery status.

THINGS TO KEEP IN MIND:

Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 5 to 10 business days to be delivered.

If you see any irrelevant ads on the tracking popup, we are sincerely sorry. We use a third-party order tracking service to ensure the best tracking result so we have no way of controlling the ads shown on it. Thank you for your understanding.

Happy shopping

30-Day Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Personal information

How your personal information is collected, used, and shared when you visit or make a purchase the Site.